FAQs

Frequently Asked Questions

How much does it cost to cremate my pet?

Borden Pet Crematory & Memorial Center offers several cremation options, including Private, Semi-Private, and Communal cremation. Pricing varies based on your pet’s weight and the type of service selected. Please contact our office for the current price list, and our staff will help guide you through the available options.

Our regular business hours are Monday through Friday from 9:00 a.m. to 5:00 p.m. and Saturday from 9:00 a.m. to 3:00 p.m. Sunday and after-hours appointments may be available by appointment.

Please call us. We are available by phone 24 hours a day, 7 days a week to help you make arrangements. We can provide guidance on next steps and help coordinate a time for your pet to be brought to our office.

No. Borden Pet Crematory & Memorial Center does not perform in-home euthanasia services. If your pet needs euthanasia care, please contact your local veterinarian or an in-home veterinary provider. After your pet has passed, Borden can assist with cremation arrangements and memorial options.

Yes. Borden offers professional courier services from many veterinary offices. Please contact our office so we can coordinate the transfer and answer any questions about timing, paperwork, and cremation options.

In many cases, professional courier service may be available from your home. Please call our office so we can confirm availability, timing, and any details needed to care for your pet properly.

Yes. Drop-offs are welcome during regular business hours. If you need to come in after hours, please call first so our staff can make appropriate arrangements.

Private cremation means your pet is cremated individually, and only your pet’s ashes are returned to you.

Semi-Private cremation is available for smaller pets and means your pet is cremated in the same chamber as another pet, but the pets are kept separated. You will still receive only your pet’s ashes back.

Communal cremation is an option for families who do not wish to have their pet’s ashes returned. Your pet is cremated with other pets, and the ashes are not returned to the family. Keepsakes such as a clay paw print, ink paw or nose print, or fur clipping may still be available upon request.

If you choose Private or Semi-Private cremation, your pet’s ashes will be returned to you. If you choose Communal cremation, ashes are not returned.

When your pet is received by Borden, an identification number and tag are assigned. That identification stays with your pet throughout the cremation process. Once the cremation is complete, the identification tag remains with your pet’s ashes inside the urn.

Your pet’s ashes are returned in a wood urn. You will also receive a certificate of cremation, a condolence card, and a memorial bookmark with a poem and a seed heart that can be planted in remembrance of your pet.

Most cremations are completed within 24 to 48 business hours. Timing may vary depending on the selected services, keepsake requests, holidays, or special arrangements.

Yes. Borden offers a variety of urns, jewelry, paw prints, nose prints, fur clippings, memorial frames, blankets, caskets, nameplates, and other keepsake items. Please contact our office for help selecting and ordering the item that best honors your pet.

Please let us know before cremation if you would like a paw print, nose print, fur clipping, or any personalized keepsake. Some items must be completed before cremation takes place.

Some keepsake jewelry and urn items are designed to hold a small portion of ashes, while others are for display only. Our staff can help explain which items are available and what information is needed to complete your order.

Yes. Borden offers pet funeral and memorial service options, including the use of Borden Pet Crematory & Memorial Center, the pet chapel, personalized service assistance, memorial folders, and personalized cards for those in attendance.

Please contact our office to discuss available options. We understand how important this moment can be and will do our best to help your family make meaningful arrangements.

Borden provides cremation services for beloved pets of many sizes. Please call the office if you have questions about a specific type or size of pet so we can guide you through the proper arrangements.

Yes. Borden offers options for small pets, including birds, reptiles, and small rodents. Our staff can help you review cremation and memorial options that are appropriate for your pet.

Yes. Borden offers urn options in multiple sizes, including options for larger pets. Please contact the office so we can help you select the proper size based on your pet’s weight.

Many urns and keepsakes can be personalized with engraving, nameplates, photos, paw prints, nose prints, or other memorial details. Availability varies by item, so please contact our office for current options.

Call Borden Pet Crematory & Memorial Center. Our staff will walk you through the next steps, explain your options, and help coordinate whether your pet will be brought in by your veterinarian, by your family, or through courier service.

Please call Borden Pet Crematory & Memorial Center directly. Our staff is here to answer your questions, explain cremation options, discuss keepsakes, and help your family through the process with care and respect.

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